How can I ensure that renters leave a review after their reservation?

Renters aren’t require to leave a review, but you can certainly encourage one by talking about how important feedback (of all kinds) is to your business. Tell them you’re available for any questions they have on the road, and remind them when they return that they’ll be getting an email from Outdoorsy seeking reviews. Most important of all, thank them for choosing your rig. Gratitude goes a long way!